Shipping policy
📦 Shipping Policy
Shipping Destinations
Currently, we only ship within the United Kingdom.
Courier Services
Orders are dispatched using reliable courier services such as Evri, Royal Mail, DPD, and UPS.
Shipping Options & Delivery Time
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Standard Shipping: Estimated delivery in 2–4 business days.
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Express Shipping: Faster delivery option available at checkout.
Orders placed before 12:00 PM (Mon–Fri) are dispatched the same day. Orders placed after this time or during weekends are shipped the next business day.
Shipping Rates
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Standard Shipping: £4.99 (Free for orders over £30)
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Express Shipping: £9.99 (Free for orders over £100)
Order Tracking
Tracking information is automatically emailed after your order is shipped.
Delivery Issues & Support
If your order is delayed or arrives damaged, please contact us via:
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📧 Email
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📱 WhatsApp
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📞 Phone
We’re here to help and ensure your order reaches you safely.
Returns & Shipping Costs
If the return is due to a mistake on our end (e.g. damaged, wrong, or faulty item), we cover the return shipping cost.
For returns due to personal preference or other non-fault-related reasons, the return shipping cost is the customer's responsibility.
